16031530 – HR Central Specialist – Dublin Contractor

This is a 7 Month Contract with a view to extension.

Purpose

The HR Central Specialist plays a vital role in serving as the primary contact for employees, managers, and HR professionals as well as other internal and external business partners and third-party entities handling customer service inquiries related to Talent Acquisition, human resources systems, and processes and programs. This role requires knowledge in areas covering recruitment, employee onboarding, HR data, HR policies, and HR systems, including data entry for hire-to-retire transactions such as new hires, promotions, transfers, and manager and cost center changes.

Responsibilities

• Responsible for coordinating and scheduling interviews for internal partners with internal and external candidates, both in Ireland and across the EMEA region.
• Scheduling pre-employment activities including background checks and pre-employment medical screenings.
• Prepare contracts of employment and correspond with candidates for the completion of required pre-hire tasks.
• Prepare onboarding materials and scheduling of day one activities for new hires.
• Process rewards for employees in line with Our Company’s Reward & Recognition Program.
• Data Entry into SAP SuccessFactors such as new hires, promotions, and job changes.
• Accurately log and provide excellent customer service in response to queries made via phone, email, or case management tool from employees, managers, HR professionals, and internal business partners as well as external business contacts.
• Must have the ability to remain focused, professional, tactful, and discrete when handling sensitive and/or confidential information.
• Demonstrate the ability to work effectively in a team environment with general direction while providing support to peers.
• Participate in other departmental responsibilities as assigned.

Requirements

• 3rd level qualification in Human Resources or related field.
• 1+ years of experience in an HR support or administration role
• Ability to navigate computerized data entry systems and other relevant applications such as SAP Success Factors, Service Now, and Kronos.
• Strong Microsoft Office skills, in particular the ability to manipulate reports using Microsoft Excel.
• Possess strong computer skills and the ability to work in a fast-paced environment.
• Strong analytical skills with attention to detail.
• Strong written and oral communication skills.
• Strong interpersonal and customer service skills.
• Ability to follow strict policy guidelines and recognize situations requiring escalation.
• Shared services experience desirable.